CVS closure impacts convenience, access to prescription pick-up for SJ neighborhood (2024)

SAN JOSE, Calif. (KGO) -- The neighborhood CVS drugstore located along The Alameda in San Jose is permanently out of business and all boarded up.

In early 2022, both CVS and Walgreens announced the companies were cutting down on brick-and-mortar stores. However, some surrounding residents and business owners told ABC7 News, they believe there were other contributing factors in the closure of The Alameda location.

"I used to be able to walk here," longtime resident Bill Moore explained. "But now I have to drive over to the CVS over on Lincoln Avenue. It's a little too far for me to walk."

Moore, a resident of more than 30 years, said he visited the CVS at least once a week.

RELATED: CVS to close around 900 stores, nearly 10% of its locations

He explained the store's recent closure cuts the convenience of a one-stop shop and easy access to prescription pick-up.

ABC7 News has reached out to CVS and is awaiting a response from the company.

Meantime, Nanci Klein, Director of San Jose's Office of Economic Development & Cultural Affairs released the following statement:

"Of course the closure of a general retail store such as a CVS is a loss to a neighborhood, and we hope a similarly useful new tenant will soon take over that space on The Alameda. We understand that the closure on The Alameda is part of a CVS company-wide initiative, and was chosen for closure because it was nearing the end of its lease."

We shared that response with nearby business owner, Vaslav Taranduke with True Brew San Jose.

"There's a lot of homeless people here," he interjected. "Just insanely a lot."

VIDEO: Planned closure of Marin City CVS sparks anger, anxiety among locals

CVS closure impacts convenience, access to prescription pick-up for SJ neighborhood (1)

In the North Bay, there is anger and anxiety over the imminent closure of a longtime CVS store in Marin City, just days before Christmas.

Taranduke and others also pointed to the neighboring 89-room Arena Hotel, which the city purchased earlier this year with Homekey funds to help address the homelessness crisis.

"I spent a lot of time across the street, kind of watching and seeing the activity that was over here," Howell said.

Howell, owner of Red Dot Fitness, has had a front-row seat to the CVS and has also frequented the location.

"We used to come here for basic things on occasion," he explained. "Everything from a holiday or birthday card, to occasionally getting a prescription filled."

In the last few years, his cameras have captured various criminal activities that have led to multiple calls to police.

MORE: 5 more SF Walgreens to close due to rampant retail theft

"I have my concerns. I want my customers to want to come down here, and that's been a challenge," he described. "They don't want to be accosted, or harassed at 6 a.m. in the morning when it's dark outside."

Still, he said those incidents aren't his only cause for concern.

"To pull a store like this out of, what is supposed to be a very up-and-coming area here in southern Silicon Valley - it's a little concerning. I think it's telling that they know some things that I think a lot of us out here also know... that it's been a challenge," he said.

Pre-pandemic, Howell said the area held such promise. He referenced future development plans for the so-called Google Village.

"This is what the city has termed, and planned, and zoned as an Urban Village Development. So, you're supposed to be able to come and have a nice place to stay, and kind of park your car on Friday and not have to move it. Shop, stay, play, eat. Get your laundry done at the cleaners, which is no longer here," he said.

MORE: Target, Walgreens make drastic changes due to increase in San Francisco thefts

"Pick up your prescription if you needed to," he said while motioning towards the boarded-up CVS.

"It's a big, big building here. It's a big piece of property. It's practically brand new in the big scheme of things and I know it's probably gonna take somebody with deep pockets- probably a large corporation to come in here and put something in here," he added.

Howell hopes whatever comes next fits the vision and brings vibrancy to the area.

He continued, "We need a pharmacy. What is it, better than 65% of people in our nation are already on at least one prescription medication? So, that's a lot of my neighbors, a lot of my friends probably that need a place like this."

In a statement to ABC7 News, CVS Pharmacy said:

"We made the difficult decision to close our pharmacy at 821 The Alameda in San Jose on November 10. All prescriptions were transferred to the nearby CVS Pharmacy at 1285 Lincoln Avenue to ensure that patients continue to have uninterrupted access to pharmacy care. All employees of the closed store were offered comparable roles within the company.

Maintaining access to pharmacy services in the communities we serve is an important factor we consider when making store closure decisions. Other factors include local market dynamics, population shifts, a community's store density, and ensuring there are other geographic access points to meet the needs of the community, including COVID-19 testing and vaccinations.

We have more than two dozen CVS Pharmacy locations remaining in San Jose, including a CVS Pharmacy in Target that's less than a half mile from the closing store, as well as two MinuteClinic locations and a CVS HealthHUB, which offers expanded health and wellness products and services. Our teams are continuing to provide the community with outstanding service at these locations. We also offer prescription home delivery service to eligible patients through CVS.com and the CVS Pharmacy app to provide additional convenient access to medications."

If you're on the ABC7 News app, click here to watch live

Copyright © 2024 KGO-TV. All Rights Reserved.

CVS closure impacts convenience, access to prescription pick-up for SJ neighborhood (2024)

FAQs

What happens if you don't pick up CVS? ›

How long will CVS hold my order? We'll hold your order for three days from the date your order is ready for pickup. If you don't make it in by then, we'll cancel the order and refund your method of payment.

How many CVS have closed in San Francisco? ›

Following the closure of the Haight Street store, San Francisco will be left with 12 CVS locations, down from 21 two years ago.

What happens if a prescription is not picked up? ›

Most pharmacies will keep prescriptions ready for pickup for about a week. If they are not picked up by then, they are put back on the shelf. Most pharmacies will keep prescriptions ready for pickup for about a week.

What happens if I don't collect my prescription? ›

It is crucial to always follow the instructions provided by the prescribing healthcare professional regarding when to take your medication. Failure to collect your prescription within the validity period may result in the medication being unavailable or requiring additional steps to obtain it.

Is CVS leaving California? ›

CVS announced a few years ago that it would close 900 stores by 2022 and 2024 The closures include a recent announcement to shutter another San Francisco locationwhich now has 12 stores in total.

Why is CVS closing so many locations? ›

Why Is CVS Closing Stores? CVS spokesperson Amy Thibault says the closings are "are based on our evaluation of changes in population, consumer buying patterns and future health needs to ensure we have the right pharmacy format in the right locations for patients."

Why are Walgreens and CVS so close together? ›

Answer and Explanation:

These two have a similar business which compels them to be the most valuable location because if by chance a customer is not satisfied with the Walgreen pharmacies, so they can go to CVS for their satisfaction.

How long will a pharmacy hold a filled prescription? ›

Standard Prescriptions: Many retail pharmacies will hold prescriptions for 7 to 14 days, sometimes extending up to 30 days. Controlled Substances: For controlled medications, the time frame might be shorter due to legal restrictions, often around 7 days.

What happens if you don't pick up your prescription at Walgreens? ›

If a filled prescription is not picked up within seven days, it will likely be put back on the shelf. Knowing how long Walgreens will hold prescriptions will help you pick up your medications on time.

How to cancel a CVS online order? ›

Orders can only be cancelled within 30 minutes after being placed. To cancel an order, you can use our automated IVR system or talk to an agent. How do I know if my order was placed? Once the order has been placed, you will receive a confirmation number.

What happens if you accidentally throw away a prescription? ›

Suppose you have accidentally thrown away medication, spilled it, or lost it. You may need to obtain a new prescription or ask your physician for a replacement.

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