FAQs | ACX Cinema Blue Ash | Movie Theater (2024)

General

What are the age groups for a Child and Senior tickets?

A Child ticket is 2 to 12 and a Senior ticket is 60+. Children under 2 who do not require a seat are free.

What is the booking fee for?

To guarantee you can get your tickets to the hottest movies before they sellout we offer the convenience of purchasing tickets online. To ensure we can maintain this service for our valued guests we charge a small fee per ticket. The charge per ticket is displayed in the Order Summary which is shown on the right side of the screen during the purchase process. The convenience fees cannot be refunded.

What is your refund policy?

No refunds after printed showtime. Refunds can be requested in person or by calling 402-502-1914. Convenience fees cannot be refunded.

Where can I find information on prices?

Pricing varies by day of the week and time of day. You can view prices by clicking on a showtime for the movie you'd like to see.

What is your policy on tickets purchased through Fandango.com

Tickets purchased through Fandango.com can be used at any Main Street Theatres’ Location. For problems or for ticket refunds, please call Fandango between the hours of 6 a.m. and 10 p.m. PST, seven days a week at 866-857-5191, or click here to send them an e-mail. Still looking for answers? Try the Fandango FAQ for more information.

What is your policy on tickets purchased through MoviePass

Tickets purchased through MoviePass can be used at any Main Street Theatres’ Location. Main Street Theatres is a proud partner with MoviePass. For any questions or problems with MoviePass please contact them directly for support.

What are the restrictions for special engagements?

Unfortunately, Special Engagements carry a pass restriction. Most new releases are considered a Special Engagement but check movie times and tickets for more details.

What payment types do you accept for tickets?

At the box office, we accept cash, Main Street Theatres Gift Cards or the following credit cards: Visa, MasterCard, American Express and Discover. Sorry, no bartering. Online orders can be paid with Visa, MasterCard, American Express and Discover.

Do you provide a student/teacher discount?

Yes, you must provide a valid student/teach ID at our box office to receive your discount. Student/Teacher discounts are not available for online ticket purchases.

Do you provide a military discount?

Yes, you must provide a valid Military ID at our box office to receive your discount. Military discounts are not available for online ticket purchases.

Can I purchase movie tickets online?

Yes, you can purchase tickets online! Your most efficient way is to use acxcinemas.com.

How do I find out what movies are available?

When a movie is currently available at a Main Street Theatres’ Location it will appear on our webpage NOW SHOWING. Showtimes and film availability at any Main Street Theatres’ Location may change daily. We typically book their show schedules weekly on Tuesdays. A new show schedule valid for Friday through the weekend should be out Tuesday afternoon, or at the latest, Wednesday evening. The remaining days should be posted by Friday evenings. All showtimes are subject to change.

What time does the theater open?

Main Street Theatres has a policy of opening a minimum of 30 minutes prior to the first showing of the day. This allows sufficient time for our guests to obtain access to our facilities and redeem or purchase tickets and concessions. Theatre management at their discretion may open the facility earlier in the event they deem such action to be necessary.

Are there any exclusions or blackout dates for weekly specials like $5 Tuesday, AM Cinema, and Student Thursday?

All ticket prices including special promotions such as, but not limited to, $5 Tuesday, Student Thursday, and A.M. Cinema are subject to studio, holiday, & opening day exclusions. Tuesday showtimes on Christmas day (12/25) and New Year’s Day (1/1) are not eligible for $5 Tuesday pricing

Where can I find information regarding closed captioning or assistant listening devices?

Main Street Theatres strives to provide the ultimate moviegoing experience to all customers. Closed captioning, descriptive narration and assistive listening devices are available at most theatres to make the experience accessible to our deaf, hard of hearing, blind and visually impaired moviegoers. Assistive Technology Devices are available for showtimes and films that are encoded with captions or descriptions, upon request from the theatre box office for no charge. For large parties, please call the theatre in advance to secure the appropriate number of devices.

FAQs | ACX Cinema Blue Ash | Movie Theater (2024)

FAQs

What should you bring to a movie theater? ›

Most movie theaters would prefer that you buy food from them, but they normally don't enforce the rule. A great way to save money on snacks is if you put a box of candy in your purse and pockets. Another way to sneak in food is to hide it in clothing. You can hide snacks under a coat or even in your socks.

Do you take your shoes off at movie Theatre? ›

Don't take off your shoes (and other advice from a former movie theater worker)

Should I sit at the back of the cinema? ›

The answer is in the sound. According to Steve Martz, a sound engineer at THX, the company responsible for the high-fidelity sound used in most cinemas, the best rows to sit in are two-thirds before the last row, counting from the first row of seats.

Do movies start on time? ›

The listed runtime is the duration of the feature film. The feature film does not start at the published showtime. There are approximately 20 minutes of preshow material, including trailers, between the published showtime and the start of the feature film. Was this information helpful?

Is it OK to bring snacks into a movie theater? ›

No, outside food and drinks are not permitted. AMC goes far beyond classic concessions like popcorn and fountain drinks to give you an absolutely appetizing experience. We're always innovating and exploring new ways to bring the best food and drinks to our theatres.

Can you take your own water bottle to the cinema? ›

We have a fantastic range of cinema classics like popcorn, hot dogs and our famous nachos available to buy in cinema, but we do allow guests to bring in their own snacks and drinks. If you're unsure, please ask any member of our team in cinema who will be happy to advise you.

What is the best row to sit in a cinema? ›

Experts recommend the seats farthest from the screen, specifically the second or third row from the back and in the middle, for the ultimate cinematic experience.

Should you dress up to go to the movies? ›

Go for a comfortable yet put together look.

You shouldn't dress formally for a movie date, but you also shouldn't show up in yesterday's t-shirt and shorts. Pick something casual that you look good in and feel confident wearing. Go for an outfit that is comfortable, a little bit flirty, and well put together.

What are the best seats at the theater? ›

For a standard movie theater with exit rows on the sides (as opposed to down the middle, as some older theaters have), the best spot is as close to dead center as you can get. “I've always felt the obvious best spot to sit in a movie theater is in the center of the room, center with the screen.

How early should you arrive for a movie? ›

Arrive on time

If you're going to a very popular film and you know it's going to be full of people, show up about 20 minutes before showtime to find the best seat in the house.

How early should I get to the cinema? ›

We recommend all customers arrive at the cinema 20 minutes ahead of the advertised start time to ensure they have the best possible experience.

What is the best time to go to a movie? ›

During the interview, Gerwig talks about her habits and offers the provocative point that 10 a.m. and 4 p.m. are the ideal times to watch movies. (The critic Courtney Howard posted the clip here.) Here's what she says about 10 a.m.: What's great about it is, when you're done watching the movie, you go get lunch.

What is the best snack to sneak into the theater? ›

Fresh fruits like apples, oranges, and grapes are perfect for sneaking into the theater because they don't make too much noise or take up too much space in your bag. Grapes pair well with some cheese cubes and nuts, all of which you can bring in a plastic baggie.

Does AMC allow backpacks? ›

I take my backpack to multiple AMC locations all the time without issue — I've only once had a security guard ask to search the bag, for the opening night of Joker — which, fair enough.

Can movie theaters check your bag for candy? ›

Since the movie theater is a private business, they are not bound by the constitution's protections and they can search all they want.

What to do before going to the theater? ›

We recommend arriving 15-30 minutes before show time to allow enough time for parking, checking in, and finding your seats. You might even want to allow a few extra minutes to check out the concession stand or promotions table before entering the theatre.

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